These are a list of the most frequently asked questions. If your question is not listed below, please reach us at info@caminohealth.ca or call and leave us at message at 250-383-1664.
We are located at 895 Fort Street in Victoria British Columbia. Suite 306.
There is street parking along both Fort and Quadra street, as well as a paid parking lot on Broughton Street. There is also free 2 hour parking along Vancouver street.
Yes, there is an elevator in the building.
Please only arrive a few minutes before your appointment time. This greatly reduces the amount of incoming and outgoing traffic in the clinic. This measure is in accordance with our covid-19 policy.
Yes, we direct bill to most insurance companies. Please see the direct billing page for a list of all companies we currently offer this service for.
Masks are required in all common areas. Please wear a mask when entering and exiting the clinic. Masks are recommended during treatment.
Ultimately, this is up to you. Your therapist will explain that at all times, you will be draped under a sheet or blanket. With your consent, only areas that you agree to have massaged will be undraped at the time the work is being performed. While direct skin contact is ideal, your comfort level is most important. You may choose to remain clothed and the therapist will accommodate to this.
We have several policies in place to help protect both you and your therapist. As the situation is ever evolving, our policies reflect the current situation. We are doing everything we can to ensure a safe environment for everyone. Please head over to our Covid-19 policy page for more detailed information about how we are implementing these measures.
Booking online is easy and convenient, book at any time of the day and have the freedom to modify your appointments with a click of a button. Setting up an account only takes a new minutes and you will continue to use this login for future appointments. Here is a helpful link on how to set up an account: https://jane.app/start
Yes. While you may have a JaneApp account for other clinics or practitioners, you will need to set up a new account with Camino Health.
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